Discussion topic: Sky Glass reporting 'Technical Fault' on all channels and Apps
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Message posted on 22 Apr 2024 08:18 PM
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Sky Glass reporting 'Technical Fault' on all channels and Apps
Hello,
Our Sky Glass was glitching out, randomly playing bursts of audio while in standby mode, so we switched it off overnight. It's now back on and reconnected over ethernet but displaying 'Technical Fault' and/or DRM error on all apps and channels. Have power cycled a few times and rebooted router. Ridiculous to be paying so much money for something so temperamental. What's worse is the telephone support line is unreachable!
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Message posted on 22 Apr 2024 09:36 PM
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Re: Sky Glass reporting 'Technical Fault' on all channels and Apps
@BillBrandy wrote:Hello,
Our Sky Glass was glitching out, randomly playing bursts of audio while in standby mode, so we switched it off overnight. It's now back on and reconnected over ethernet but displaying 'Technical Fault' and/or DRM error on all apps and channels. Have power cycled a few times and rebooted router. Ridiculous to be paying so much money for something so temperamental. What's worse is the telephone support line is unreachable!
Did you pull the plug from the wall for at least 10 minutes?
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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