Sky Glass gen 2

[Geo112]

We have only had this TV a couple months (43 inch). First issue was it would not startup under voice or by pressing power switch on remote control.

Second issue I pressed the power on switch on the remote, I didn't get the normal blue line advising powering up, but sound of some program running and a black screen.  

The on.off on the TV no response, I have to un plug at the mains and back in again?

Reading others issues it seems Sky Glass has a issue which needs a permanent fix and recall all sky glass 2, I imagine it is in the design therefore it probably effects all sizes 

[peter-marlow+1966]

I personally  have had a sky glass gen 1 since November  2021, and a sky glass gen 2 since March, both 55inch  tvs  and have not had this problem, i  do have  both  connected  by ethernet cables  and have gigafast broadband 

[GD1]

@Geo112  It does not mean all Gen 2 are the same I've had mine since launch and have experienced zero issues.

If this continuies on your set you need to contact Sky as the set is under warranty.

[andrs]

No issues here had my gen 2 for a month and a puck in the main bedroom all running on Ee broadband WiFi and I'm certainly not on super gigabit mine is full fibre 74 £26.99 per month