06 Aug 2023 09:45 AM
I have rheumatoid arthritis and fibromyalgia. I find the Sky Puck and Sky Glass remote too painful to use. Yes I know there is voice control, which I use a lot but for a lot of functionality like the tv guide and favourites etc I need to still use the remote for some things. Does anybody know if I can use another universal remote which has softer pressing capabilities on the remotes traction within the keys so I'm not in agony every time I use the TV remote.
06 Aug 2023 10:29 AM
Posted by a Superuser, not a Sky employee. Find out more@Gem+S I'm not sure if the existing accessibility remotes would work with Glass/Stream, however it may be worth getting in touch with the accessibility team to see if there is a suitable remote. https://www.sky.com/help/articles/accessibility-remotes
06 Aug 2023 11:02 AM
Posted by a Superuser, not a Sky employee. Find out moreI don't know if it would be any better but if you have one available you could try a Sky Q remote which works perfectly well with both Glass and the Stream pucks.