Sky Glass and My5 app

[Flipflop1970]

Can watch My5 on the puck but just keep getting a blank screen and spinning disc on the Sky Glass when I select the My5 app from the list of apps. This is now just annoying and has been ongoing for 6 weeks or so. Any help?

[Greenfingers001]

Hi there @Flipflop1970 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147