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Discussion topic: Sky Glass TV fails when walkpad in use

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This message was authored by: Michael+garner

Sky Glass TV fails when walkpad in use

When using my new walkpad (treadmill), Sky Glass TV loses internet within seconds. Happens to other TVs in different rooms.

Have tried clipping ferrite rings to walkpad cables but no success.

My wife is disabled and needs the machine for exercise, so any suggestions would be most appreciated.

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This message was authored by: TimmyBGood

Re: Sky Glass TV fails when walkpad in use

Posted by a Superuser, not a Sky employee. Find out more

@Michael+garner 

 

I think that would suggest the treadmill has a very 'noisy' electric motor which is broadcasting interference wirelessly: the ferrite rings cannot help with this.

 

I guess you could try changing the frequency your internet router is using if the hardware permits it.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Michael+garner

Re: Sky Glass TV fails when walkpad in use

Thanks for your advice, it's a standard Sky router but I'll investigate how to do this.

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