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Discussion topic: Sky Glass Playlist Disappeared

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This message was authored by DH78 This message was authored by: DH78

Sky Glass Playlist Disappeared

My playlists have disappeared.

 

It says I haven't added any programmes yet but I have loads across 2 playlists.

 

Going to Manage also shows no items as added.

 

It was fine earlier this evening but now everything has gone. 


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This message was authored by AndrewF_UK This message was authored by: AndrewF_UK Answer

Re: Sky Glass Playlist Disappeared

Could you try giving it a restart and seeing if it comes back?

 

  1. Go to Settings
  2. System management
  3. Resets & updates
  4. Restart device

Perhaps related, my playlist is a bit slow to load tonight so perhaps there's an issue on Sky side. But to reassure you, when there's been blips like this in the past they came back and nothing was lost. 

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Consider liking this post if it was helpful, or mark as an answer if it solved it for you.
Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.

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This message was authored by AndrewF_UK This message was authored by: AndrewF_UK Answer

Re: Sky Glass Playlist Disappeared

Could you try giving it a restart and seeing if it comes back?

 

  1. Go to Settings
  2. System management
  3. Resets & updates
  4. Restart device

Perhaps related, my playlist is a bit slow to load tonight so perhaps there's an issue on Sky side. But to reassure you, when there's been blips like this in the past they came back and nothing was lost. 

---
Consider liking this post if it was helpful, or mark as an answer if it solved it for you.
Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
DH78
Topic Author
This message was authored by DH78 This message was authored by: DH78

Re: Sky Glass Playlist Disappeared

Everything has reappeared now. Must have been a blip as you say. Thanks.

This message was authored by AndrewF_UK This message was authored by: AndrewF_UK

Re: Sky Glass Playlist Disappeared

Glad it got sorted for you @DH78 

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Consider liking this post if it was helpful, or mark as an answer if it solved it for you.
Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
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