Sky Glass Damaged screen second tv in 18 months

[Julian57]

Dec 27th 2024 Sky replaced my 65" Tv due to screen bleed causing lines down. No it was not damaged by ourselves , (this went out of Warrenty March 2024)

Last week not 6 months old the second tv does the same.

contacted Sky  what a waste of time.  Apparently we only had 38 days Guarantee with the second one and can pay £649. for a new one. Agets Rude and extremly unhelpfull

Absoulutley no assistance at all just wanted more money. WHY WOULD 2 TV'S DO EXATLY THE SAME AND IN THE SAME PLACE.

they even refered me to www.cedr.com/consumer/cisas   to make my complaint - yes i have logged it and this product is not fit for purpose 

NOW PURCHASED A NEW NORMAL TV AND CAN NOT WAIT FOR MY CONTACT TO END

[Anonymous]

@Julian57 That sucks for sure. It's a lottery with these TV's. I had a Gen One for over three years, no problems with it. Had to replace my first Gen Two in under a week due to a faulty panel. 

But then, it's like any other electrical item. Any can fail at any time. 

[Julian57]

NEVER AGAIN honestly the TV is great when working but to be honest  i have been put off SKY completly. Custoemr services absolutly dreadful no empathy at all