This discussion topic has been answered Discussion topic: Sky Glass BBC programs missing from selection
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Message posted on 11 Feb 2024 05:39 PM
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Hi, I have sky glass and last year certain BBC programs where available to watch after they were broadcast like Death in Paradide, Call the Midwife and Silent Witness. There seems to be a glitch this year and episodes 3 & 4 of season 27 are not there it's so annoying as 5 to 8 are there but I can't watch on because of the missing 2, same with episode 2 of Call the Midwife's current season. Has anyone any idea if sky will fix this issue. Thanks
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Message posted on 12 Feb 2024 12:56 PM - last edited: 12 Feb 2024 01:08 PM
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Republic of Ireland
BBC iplayer app is not available as that's UK only
BBC instead make available a very limited selection of content as on demand that's uploaded to Sky Ireland Server.
That content gets removed often after a few days or few weeks.
BBC has it's own seperate on demand section in TV Shows on Sky Q/Sky Glass/Sky Stream in Republic of Ireland. It's not a app it's a tile to access on demand content from sky server
Customers in Republic of Ireland will have to watch live broadcasts instead for most content as it's very limited what BBC provide available as on demand.
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
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Message posted on 11 Feb 2024 05:42 PM
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Re: Sky Glass BBC programs missing from selection
@Coco6 It's not a Sky issue, it's an iplayer/BBC issue, have you contacted the BBC?
Sky have no control over the BBC's on Demand service.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 11 Feb 2024 06:47 PM
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Re: Sky Glass BBC programs missing from selection
@Coco6 have you tried finding them from the BBC IPlayer app from the Sky Home Screen? I agree it's frustrating if they're not available from your playlist but they often show in the iPlayer app.
worth a try.
Sky stream #2 - Sony OLED
Message posted on 11 Feb 2024 06:57 PM
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Re: Sky Glass BBC programs missing from selection
Hi unfortunately because I am in the Republic of Ireland the bbc Iplayer is not on the app list. I would have done that for sure if it was available. Thanks for your suggestion
Message posted on 11 Feb 2024 07:09 PM
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Re: Sky Glass BBC programs missing from selection
We have call the midwife and silent witness setup and have had no problems watching either a day or a week later
Message posted on 11 Feb 2024 08:31 PM
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Re: Sky Glass BBC programs missing from selection
@Coco6 wrote:Hi unfortunately because I am in the Republic of Ireland the bbc Iplayer is not on the app list. I would have done that for sure if it was available. Thanks for your suggestion
Due to licensing restrictions the BBC have choosen not to make as many shows available to the ROI. In all likelihood because they potentially want to resell the shows to Irish based broadcasters at some point.
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Message posted on 12 Feb 2024 10:24 AM
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Re: Sky Glass BBC programs missing from selection
I sometimes find an episode of a show or a few of them don't show in my playlist but if I go directly to the app they are there. Yes another annoying thing.
Message posted on 12 Feb 2024 12:48 PM - last edited: 12 Feb 2024 12:49 PM
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Re: Sky Glass BBC programs missing from selection
Republic of Ireland
On demand content made available by BBC is limited and some is content removed after 30 days or after 7 days.
It's BBC who decide what content is made available as on demand and lot of content you will have to watch live broadcasts instead.
There can also be a delay when BBC upload content to Sky Ireland server that can result in missing episodes some will be made available later or not be made available.
Sky Glass/Sky Stream
Home menu
TV Shows
With remote scroll and click BBC tile
Only what is listed in that on demand section will be available
Note
Death in Paradise is available on Alibi
Alibi has it's own seperate on demand section in TV shows
Seasons 1 to 13 available
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
Message posted on 12 Feb 2024 12:56 PM - last edited: 12 Feb 2024 01:08 PM
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Republic of Ireland
BBC iplayer app is not available as that's UK only
BBC instead make available a very limited selection of content as on demand that's uploaded to Sky Ireland Server.
That content gets removed often after a few days or few weeks.
BBC has it's own seperate on demand section in TV Shows on Sky Q/Sky Glass/Sky Stream in Republic of Ireland. It's not a app it's a tile to access on demand content from sky server
Customers in Republic of Ireland will have to watch live broadcasts instead for most content as it's very limited what BBC provide available as on demand.
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
Message posted on 12 Feb 2024 05:17 PM
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Re: Sky Glass BBC programs missing from selection
Thanks Paul
Message posted on 13 Feb 2024 09:08 PM
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Re: Sky Glass BBC programs missing from selection
Thanks I'll check that
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