Sky Glass: AirPlay doesn't work

[Ajp13]

AirPlay has stopped working

where it has previously worked,

reset apps

reset tv

reset phone

and router 

removed the pairing and still unable to use it 

Moderator note: subject of thread updated to better reflect the conversation

[Emyloulou]

Same for us, we used to be able to AirPlay with iPhone to the Sky Glass but over the past week, we have not been able to connect. I've tried the instructions to reset, and we restarted the wireless router, but we're still getting an error message saying unable to connect.

[Yazzybing50]

Same for me too. I used to AirPlay a workout app to my Sky glass TV however for the past 6 - 8 weeks have been unable to. It's not the same watching on my phone or iPad 😭

[KevNewMedia · Accepted solution]

Hi Everyone

Thank you for highlighting this problem.

Our support teams are investigating the problem and when we have more information, we'll let you know.

I'll be marking the thread as answered, so that anyone new to the thread knows we're working on it, and they don't have to read every post.