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Discussion topic: Sky Glass ALLM - When will it be fixed?

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This message was authored by WillThePlank This message was authored by: WillThePlank

Sky Glass ALLM - When will it be fixed?

Hi, I am just enquiring as to when the lag issues that are suffered whenever the TV is in low latency mode will be fixed?

 

When ALLM was introduced earlier this year it worked flawelessly up until around a month or so ago and the only known work around found by other users on the forum is to load up your content on whatever device you're using ALLM on and then reboot the TV and go straight to that input.

 

I know it is a software only issue as it has worked, but it is starting to get tiresome every time I want to play any form of game or use my computer on the system having to reboot the tv because the moment your device goes out of ALLM or you exit that input on the TV itself it goes back to being a total stuttery mess!

 

Thanks in advance.

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky Glass ALLM - When will it be fixed?

Posted by a Superuser, not a Sky employee. Find out more

Hi @WillThePlank 

 

We are fellow subscribers here on the forum so no one can tell you. Sky don't release information on what's included in a software release until it is being rolled out, so it's a waiting game I'm afriad.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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