Sick of sky glass saying technical fault

[jimbo005]

Keeps say loading prog then it comes up technical fault sick of it paying all this money and you've to keep switching of and on missing parts of programmes 

[Jporch316]

@jimbo005 

Try pulling the plug for 10 minutes 

[peter-marlow+1966]

How are you  connected  and  what is  your  broadband speed?

[jimbo005]

It's 37.5

[JulieinScotland]

Hi,

Try connecting with an Ethernet cable and turn WiFi off in Settings/Network/Advance Settings

Also, separate question......  how many devices are there on your Network...... Depending on the number and with a speed of 37.5 Mbs you could have insufficient Bandwith for Glass to run.

Good luck

[peter-marlow+1966]

You need at least  60mps  of broadband  to your  hub before  you  even  connect  anything  to the Internet, sky glass  tv if I remember  right  for  hd is at least  25mps uhd 35mps, go to Netflix, go to get help, open it scroll down  to check network  service  and run that, that will  tell you what speed the tv is getting 

[peter-marlow+1966]

Sounds like  you need to upgrade  your  broadband speed