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Discussion topic: Rondo

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Avatar for Rondo1949
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This message was authored by: Rondo1949

Message posted on ‎24 Apr 2024 08:51 AM

Rondo

I use  a free sat box with my glass tv it's been working ok 

softwere won't update I have tries un plugging 

still won't update I keep switching off a number of times

untill I get it to work

 

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎24 Apr 2024 09:40 AM

Re: Rondo

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rondo1949 

 

Not sure if you mean the software on your freesat box or Glass? From a glass perspective the Sky Glass updates automatically overnight. The option to update in the menu doesn't work. Sky releases the updates in batches. The current latest version QS025.012.00P from memory.

 

If it's th software for your freesat box, you would need to speak to the manufacturer for assistance.

 

MikeAlalnR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by: Fothergill1

Message posted on ‎24 Apr 2024 09:55 AM - last edited: ‎24 Apr 2024 09:56 AM

Re: Rondo

Posted by a Superuser, not a Sky employee. Find out more

@Rondo1949 The current software version for Stream/Glass is QS025.017.00P but a new the update that started to be rolled out last night is QS027.508.00P (there was no QS026).  As @mikealanr says you can't force the update.

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