0

Discussion topic: Return Sky Glass TV - Outside 31 days

Reply
This message was authored by: New+Customer1

Return Sky Glass TV - Outside 31 days

Basically, can I return my sky glass TV that I have owned for more than 31 days and I'm still paying for? I'm a little fed up that I cannot install my own apps
Reply

All Replies

This message was authored by: Mister_Dalek

Re: Return Sky Glass TV - Outside 31 days


@New+Customer1 wrote:
Basically, can I return my sky glass TV that I have owned for more than 31 days and I'm still paying for? I'm a little fed up that I cannot install my own apps

No. Not unless you can successfully argue that it is not fit for purpose and have given Sky a chance to rectify any issues with it. 
If you don't like the fact you can't install apps then you should have returned it earlier. 

This message was authored by: GD1

Re: Return Sky Glass TV - Outside 31 days

Posted by a Superuser, not a Sky employee. Find out more

@New+Customer1  I'm afraid not, you had the 31 day cool off, like any of Sky systems you've never been allowed to install your own apps.   Not being able to install your own apps won't be a valid reason for return now the cool off has expired.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Reply