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Discussion topic: Remote not working
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This message was authored by: Blackbeauty1
Message posted on 22 Sep 2024 03:46 PM
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Remote not working
My remote won't connect to sky glass. I have tried 7&9 1&3 but nothing
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This message was authored by: Fothergill1
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Sep 2024 03:58 PM
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Re: Remote not working
Hi @Blackbeauty1 and welcome to the forum. Is it a new remote? If so remove the back and check that when you removed the tag it did not break off leaving a bit between the battery terminals. This is a fairly common issue.
The back can be very stiff the first few times you remove it so some people use rubber gloves to give them more grip.
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If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
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