Red lines

[Jules144]

Hi, ive got a 55" sky glass and got some red lines flickering on screen since lady week.

Will it be covered by warranty? 
Thanks

[Jules144]

* last week not lady week 😄

[MarkGoldsmith]

Hi @Jules144 have you tried unplugging the Glass for 10 minutes and seeing if that helps. Sometimes issues similar to this are caused by software bugs which may be fixed by a rebooting the TV using this method.

[Jules144]

Hi yes I've had it unplugged all night but no luck

[Padam_Padam]

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@Jules144 wrote:

Hi yes I've had it unplugged all night but no luck

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Give Sky a ring so they can carry out some more troubleshooting. If you're within your 2 year warranty period then they should offer you a replacement TV if it can't be fixed. If outside the warranty period then you'll need to get it repaired at your own expense and perhaps claim on your household insurance. 

[ANiceGuy]

Isn't that **bleep**?

Surely there is something in law about selling something with a known fault and refusing to repair it when "outside of warranty"