Posted by a Superuser, not a Sky employee. Find out more
Hi @Jules144 have you tried unplugging the Glass for 10 minutes and seeing if that helps. Sometimes issues similar to this are caused by software bugs which may be fixed by a rebooting the TV using this method.
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Hi yes I've had it unplugged all night but no luck
Give Sky a ring so they can carry out some more troubleshooting. If you're within your 2 year warranty period then they should offer you a replacement TV if it can't be fixed. If outside the warranty period then you'll need to get it repaired at your own expense and perhaps claim on your household insurance.
