07 May 2023 11:22 AM
Programs are often not available on the playlist for quite some while. In particular, BT Sport programs are not available for at least two or three hours.
Is it possible to put a TV recorder between the sky stream pack and a standard TV?
07 May 2023 12:26 PM - last edited: 07 May 2023 12:31 PM
Yes, there is a 31 day cooling off period but if it isn't suitable due to tech issues Sky are very good at changing you over to Q.
It will need you to call Sky customer services.
07 May 2023 11:44 AM - last edited: 07 May 2023 11:44 AM
To be honest if you need to do that you are best having Sky Q provided you can have a dish.
Programs turning up on Stream do take a while in some instances especially sport.
07 May 2023 12:14 PM
I have only recently taken out the sky stream subscription so can I even change to sky q?
07 May 2023 12:26 PM - last edited: 07 May 2023 12:31 PM
Yes, there is a 31 day cooling off period but if it isn't suitable due to tech issues Sky are very good at changing you over to Q.
It will need you to call Sky customer services.
07 May 2023 01:30 PM
I am still in cooling off period after switching from Q and on the fence at the moment. If i do want to go back to Q or discuss problems I am having with Stream is it best to say Cancel sky stream when you call?
07 May 2023 01:32 PM
Yes if you say cancel on the auto system you'll soon get through to someone who can help.