Discussion topic: Programmes won't load

This message was authored by: Jeff31 · ‎23 Aug 2024

Programmes won't load on Sky channels when the adverts come on, this happens every night and nearly every advert. Have rebooted Sky glass tv and router

This message was authored by: mikealanr · ‎23 Aug 2024

Hi @Jeff31

See: https://helpforum.sky.com/t5/Sky-Glass-Live/Channel-turns-screen-blank-on-every-advert-break/td-p/47...

The issue has been reported to the relevant Sky team. Changing channels and back again should restore viewing.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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Discussion topic: Programmes won't load

Programmes won't load

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