Problems with sky glass

[Wee.Nikki]

Hi Just wondering if anyone else has had the same issues with sky glass TV. This has been going on about a week. The TV picture and sound goes, it goes all jittery, jumpy and/or the sound turns all the way up itself. When this happens it then doesn't respond to the remote or the power button on the tv. And only responds to being unplugged at the wall. https://linksharing.samsungcloud.com/6oYYFS8FlUow

[GD1]

@Wee.Nikki  If it keeps doing that give SKy a call.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.