Problem with remote

[Naomilouise]

Hi so I've got a sky glass tv but I've lost the remote i cant connect my tv to my internet or my phone im just wondering what I can do please if anyone can help me 

[Jporch316]

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@Naomilouise wrote:

Hi so I've got a sky glass tv but I've lost the remote i cant connect my tv to my internet or my phone im just wondering what I can do please if anyone can help me 

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Hi @Naomilouise 

 you can buy a new remote via this link 

https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote

unfortunately there is no app for remote control available on mobiles .....

it's also possible to use an older sky Q remote if you have one lying around 

[Fothergill1]

Hi @Naomilouise in addition to the reply you have already received and a bit of a long shot but have you tried the command "Hello Sky Find my Remote"?  The remote should then beep fairly loudly to help you find it?

[Jporch316]

@Naomilouise 

You can also turn the tv on at the side button and then use voice commands to navigate around the tv (inc playing live channels etc