2

This discussion topic has been answered Discussion topic: Playlists

Reply
This message was authored by: weebso

Playlists

How come I pay so much for sky glass but then have I pay extra for  programs added to my playlists. I added a film that was on itv to my playlist but when I tried to view it I was told I had to subscribe to ITVX premium at £5.99/month to watch it. With sky q I just could record it and watch 


Best Answers
This message was authored by: MarkGoldsmith Answer

Re: Playlists

Posted by a Superuser, not a Sky employee. Find out more

Because the device doesn't have a hard drive and everything is streamed so the playlist provides a link to the streaming service it is on. If a show isn't on the main part of ITV X but it behind the paid ITV X Premium tier that's a decision made by ITV and what's best for their business model.

 

 

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: MarkGoldsmith Answer

Re: Playlists

Posted by a Superuser, not a Sky employee. Find out more

Because the device doesn't have a hard drive and everything is streamed so the playlist provides a link to the streaming service it is on. If a show isn't on the main part of ITV X but it behind the paid ITV X Premium tier that's a decision made by ITV and what's best for their business model.

 

 

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

Did this answer not help you?

Avatar for weebso
Level 1 icon
Topic Author
This message was authored by: weebso

Re: Playlists

Thanks Mark,

That makes sense now. 

Reply