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Discussion topic: Picture is ahead of sound with all hdmi ports.

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Avatar for Khowarth
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This message was authored by: Khowarth

Message posted on ‎21 Oct 2025 10:09 PM

Picture is ahead of sound with all hdmi ports.

When I try using anything in the hdmi ports the sound is not in sync with the picture. I have tried everything that I have seen online but nothing at all works. Is they anything I can do about this.
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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎22 Oct 2025 12:34 PM

Re: Picture is ahead of sound with all hdmi ports.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Khowarth 

 

You don't state the make of your TV. But have you tried adding audo delay in the settings on the puck and/or on the TV itself. For the puck it's in Settings > Picture and Sound > Sound. (Although this is from memory I'm not Infront of a puck to check).

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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