10 Sep 2024 02:04 PM
Hi. My sky cinema account is not linking to paramount. I scan qr but it wants me to pay for paramount when I log in
10 Sep 2024 03:57 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @MC001 You don't mention if you have recently moved from another Sky product to Glass/Stream but if you have your Marketplace subscriptions are cancelled so you have to re-register (see the following link): https://www.sky.com/help/articles/sky-marketplace-upgrade
If not, have you registered for Paramount Plus through Sky? You should be able to register (or re-register if applicable) as follows:
Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions
Select App subscriptions / Current / and then Paramount + Monthly. Hopefully it will say £0 per month as you have Sky Cinema. If so select Activate subscription.
Also, see the following link:
https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus
NB - It is exactly the same procedure if you want to sign up to Discovery +
Good luck 🤞
10 Sep 2024 03:57 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @MC001 You don't mention if you have recently moved from another Sky product to Glass/Stream but if you have your Marketplace subscriptions are cancelled so you have to re-register (see the following link): https://www.sky.com/help/articles/sky-marketplace-upgrade
If not, have you registered for Paramount Plus through Sky? You should be able to register (or re-register if applicable) as follows:
Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions
Select App subscriptions / Current / and then Paramount + Monthly. Hopefully it will say £0 per month as you have Sky Cinema. If so select Activate subscription.
Also, see the following link:
https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus
NB - It is exactly the same procedure if you want to sign up to Discovery +
Good luck 🤞
10 Sep 2024 08:46 PM
Thanks. That's really helpful. I have changed from Q to glass.
From your instructions I then had to go to sky shop but there the cost was 0.
cheers
30 Sep 2024 08:57 PM
01 Oct 2024 07:25 AM
Did you go to the sky shop? That where I had to add Paramount - although the cost was zero and I didn't pay extra.