Hi @FINE+ARTIST
My dad had this issue and it's been reported a few times on the community. This will need reporting to Sky as a back office team will need to resolve.
However you should be able to activate your subscription via my Sky app. Go TV > Manage content packs > app subscriptions > paramount plus.
You need to resubscribe in marketplace rather than just sign in. It's a free subscription or you can upgrade at cost: https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
