What does the error say?
Have you tried restarting your Sky Glass?
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.
Also, might be worth doing an app refresh:
- Press Home on your Sky remote, then select Settings
- Press System management then Resets and updates and finally Refresh apps.
- You'll see a message that says, 'Your apps are being refreshed'.
- Press Dismiss to return to normal viewing. The refresh can take 24 hours to complete.
Sky Community Superuser. What is a Superuser?
Click here to find outSky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q.
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