0

Discussion topic: Order offer wrong

Reply
This message was authored by: Aanniiee

Order offer wrong

My order is all wrong my sky glass tv isn't here supposed to to be activation tomorrow but no tv 

Reply

All Replies

This message was authored by: JimM1

Re: Order offer wrong

@Aanniiee If it is all so wrong, call sky and speak to someone about it!

This message was authored by: Anonymous

Re: Order offer wrong

@Aanniiee When was it supposed to arrive? Have you had a delivery date confirmation email from AIT? Unless you paid for premium delivery it can be 3-28 days for delivery. Premium delivery allows you to book a specific day and delivery window. 

 

Either way, we are customers like you on the forum so if you have an issue you need to ring Sky. As I type this, it is only 1.47pm so if you were expecting delivery today there's still time.

This message was authored by: MarkGoldsmith

Re: Order offer wrong

Posted by a Superuser, not a Sky employee. Find out more

@Aanniiee wrote:

My order is all wrong my sky glass tv isn't here supposed to to be activation tomorrow but no tv 


Activation for Sky's streaming TV service only happens either 21 days after delivery or once you have setup the Sky Glass and followed the onscreen instructions.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply