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Discussion topic: Not working won’t load

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This message was authored by: Timandtan

Message posted on ‎19 Feb 2024 09:47 AM

Not working won’t load

Nearly everyday I have to unplug the glass tv for it to work the controls also don't always work I have changed the batteries but not working 

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Avatar for Padam_Padam
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This message was authored by: Padam_Padam

Message posted on ‎19 Feb 2024 09:53 AM

Re: Not working won’t load

@Timandtan wrote:

Nearly everyday I have to unplug the glass tv for it to work the controls also don't always work I have changed the batteries but not working 

What speed is your broadband? How is your Glass TV connected to it?

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This message was authored by: MarkGoldsmith

Message posted on ‎19 Feb 2024 10:33 AM

Re: Not working won’t load

Posted by a Superuser, not a Sky employee. Find out more

@Timandtan is the issue you having essentially waking the TV up after its been on standby for several hours?

 

If so go into the settings and ensure "Networked Standby Mode" is set to ON, and you may also wish to turn "Overnight powersaving mode" to OFF as well.

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