Discussion topic: Not working won’t load

This message was authored by: Timandtan · ‎19 Feb 2024

Nearly everyday I have to unplug the glass tv for it to work the controls also don't always work I have changed the batteries but not working

This message was authored by: Padam_Padam · ‎19 Feb 2024

@Timandtan wrote:
Nearly everyday I have to unplug the glass tv for it to work the controls also don't always work I have changed the batteries but not working

What speed is your broadband? How is your Glass TV connected to it?

This message was authored by: MarkGoldsmith · ‎19 Feb 2024

@Timandtan is the issue you having essentially waking the TV up after its been on standby for several hours?

If so go into the settings and ensure "Networked Standby Mode" is set to ON, and you may also wish to turn "Overnight powersaving mode" to OFF as well.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Not working won’t load

Not working won’t load

All Replies

Re: Not working won’t load

Re: Not working won’t load

Was this discussion not helpful?

Search Sky Community

Start a new discussion