Not my sky package

[HWill]

My daughter has given me a new sky glass tv  but I don't have sky myself. Can I remove the sky connection? I only wanted a tv to use my firestick on and I don't want to use sky or get my daughter into trouble 

[Anonymous]

@HWill If your don't have a subscription then you don't have to do anything. You won't be able to view any of the Sky channels. 

[HWill]

But it's coming up with my daughters viewing history.. I just want to remove it from my tv ?

[Anonymous · Accepted solution]

@HWill You can't remove it (by that I mean Sky). Really your daughter should have carried out a factory reset before giving it to you. 

You could do this by going into Settings, System Management, then following the on screen instructions when it reboots. It will take a few minutes to do this. 

Once its rebooted you shouldn't be able to view any Sky channels but can view the apps like Netflix etc.

[HWill]

It's asking me to reset but telling me it Wilson all account info and customised settings... will this just be on this tv? Or on my daughters sky account?

[HWill]

It does say THIS DEVICE but I'm scared it will remove hers too and ill be i. Trouble  

[Anonymous]

@HWill It just removes her details from the TV and removes the Glass from her Sky account. It doesn't affect her Sky viewing.

[HWill]

Thanks so much for your help...  I'm an old lady lol so a bit unsure .

[Anonymous]

@HWill You're welcome. Hopefully, you've managed to get it restarted okay.