Discussion topic: No to

This message was authored by: Jillm2 · ‎10 Apr 2024

My glass tv has gone off it keeps saying my broadband isn't working but it's been checked and all ok

This message was authored by: mikealanr · ‎10 Apr 2024

Have you tried unplugging it at the wall for a few minutes in the first instance?

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: MarkGoldsmith · ‎10 Apr 2024

Have you tried rebooting the Glass by unplugging it for a few minutes?

If that doesn't help you should then try rebooting your router by unplugging that for a minute.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: No to

No to

All Replies

Re: No to

Re: No to

Was this discussion not helpful?

Search Sky Community

Start a new discussion