Discussion topic: No to

This message was authored by: Jillm2 · ‎10 Apr 2024

My glass tv has gone off it keeps saying my broadband isn't working but it's been checked and all ok

This message was authored by: mikealanr · ‎10 Apr 2024

Have you tried unplugging it at the wall for a few minutes in the first instance?

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

This message was authored by: MarkGoldsmith · ‎10 Apr 2024

Have you tried rebooting the Glass by unplugging it for a few minutes?

If that doesn't help you should then try rebooting your router by unplugging that for a minute.

Sky Stream user. Former Sky+ HD and Sky Broadband customer
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