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Discussion topic: My sky glass tv keeps freezing

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This message was authored by Trafford55 This message was authored by: Trafford55

My sky glass tv keeps freezing

I can't watch a program as my sky glass keeps freezing or it goes completely off saying no intranet 

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This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat

Re: My sky glass tv keeps freezing


@Trafford55 wrote:

I can't watch a program as my sky glass keeps freezing or it goes completely off saying no intranet 


How is your Glass TV connected to your broadband? WiFi or ethernet? 

What speed is reaching the TV? To find out, open the Netflix app, navigate to the get help menu and run a network test. Report back with the resulting speed. 

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