Hi @Daisyflowers
Your not talking to sky this is a customer helps customer community. Maybe if you outline the issue the community will be able to assist. Or you can call sky to discuss your options.
I've got 2 glass TVs and 4 pucks working without issue so it is possible but strong, fast stable broadband is key as well as good connectivity from the device to the router. Please provide more info about your issue and your setup and we will do our best to help.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
