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Discussion topic: Mvmnt App only working for a few mins then stops

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This message was authored by: AnastasiaG

Mvmnt App only working for a few mins then stops

Mvmnt App only working for a few mins at a time then stops, really annoying 

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This message was authored by: lettice

Re: Mvmnt App only working for a few mins then stops

Posted by a Superuser, not a Sky employee. Find out more

Some things to try.

 

Try a power restart of your Sky Glass or a settings restart;


Power restart:

  1. Put your TV on standby by pressing the Standby button on your Sky remote or on the right-hand side of your TV.
  2. Switch off your TV at the mains then switch it back on again. There’s no need to unplug it.

Settings restart:

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Glass TV will perform a reboot. It will take a few minutes to complete

 

Do an apps refresh;

  1. Press Home on your Sky remote, then select Settings
  2. Press System management then Resets and updates and finally Refresh apps.
  3. You'll see a message that says, 'Your apps are being refreshed'.
  4. Press Dismiss to return to normal viewing.
    The refresh can take up to 24 hours to complete.
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