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Discussion topic: Moving home with Sky Glass

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This message was authored by: Leelor88

Moving home with Sky Glass

I currently have sky broadband and sky glass and I am moving home next week.

I am moving back in with family while I await my onward purchase, and I want to take my sky glass tv with me.

Will the sky glass tv work at a new address? And can I cancel the broadband part of my subscription whilst keeping and watching sky glass tv?

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This message was authored by: GD1

Re: Moving home with Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Leelor88 Does your family already have Sky?  If so you won't be able to have an active subscription at their address.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Leelor88

Re: Moving home with Sky Glass

They do yes, they have Sky Q.

 

So I'm assuming that if my contract runs until 12/25, I will pay until that point despite not using the Sky services?

Will I still be able to use other streaming services separate from Sky (Netflix, Disney, Prime etc)?

And finally will cancelling my broadband at the address I am moving out of affect the Sky Glass contract?

 

Sorry for all the questions and thank you so much for your response! 

This message was authored by: GD1

Re: Moving home with Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Leelor88 wrote:

They do yes, they have Sky Q.

 

So I'm assuming that if my contract runs until 12/25, I will pay until that point despite not using the Sky services?

Will I still be able to use other streaming services separate from Sky (Netflix, Disney, Prime etc)?

And finally will cancelling my broadband at the address I am moving out of affect the Sky Glass contract?

 

Sorry for all the questions and thank you so much for your response! 


You would need to cancel any contract at your old address as not doing so will likely prevent the new residents from signing up to Sky.

 

You would still be able to use the apps on Sky Glass

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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