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Discussion topic: Locked Out of Discovery+

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This message was authored by Mock+King+Jay This message was authored by: Mock+King+Jay

Locked Out of Discovery+

Working fine this morning, but now wants me to sign in.

 

Try to sign in, and it says I cannot access Discovery+ from another country.

 

I have not moved.

 

Have managed to change password, but Discovery still insists I am attempting to sign on from another country and will not let me in on Sky Glass TV, other android TV or on PC


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Locked Out of Discovery+

Posted by a Superuser, not a Sky employee. Find out more

@Mock+King+Jay  You may need to power down the hib for at least 30 minuites to get a new IP assigned as the one you're using may be getting incorrectly assigned by Discovery as being in a different country.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Locked Out of Discovery+


@Mock+King+Jay wrote:

Working fine this morning, but now wants me to sign in.

 

Try to sign in, and it says I cannot access Discovery+ from another country.

 

I have not moved.

 

Have managed to change password, but Discovery still insists I am attempting to sign on from another country and will not let me in on Sky Glass TV, other android TV or on PC


Try giving your router a reboot. 

Mock+King+Jay
Topic Author
This message was authored by Mock+King+Jay This message was authored by: Mock+King+Jay

Re: Locked Out of Discovery+

Rebooted Router.

 

Same Message:

 

"Sorry, access to discovery+ is available only within the country where you created your account."

Mock+King+Jay
Topic Author
This message was authored by Mock+King+Jay This message was authored by: Mock+King+Jay

Re: Locked Out of Discovery+

Prime, iPlayer etc all working normally.

 

This message was authored by GD1 This message was authored by: GD1 Answer

Re: Locked Out of Discovery+

Posted by a Superuser, not a Sky employee. Find out more

@Mock+King+Jay  You may need to power down the hib for at least 30 minuites to get a new IP assigned as the one you're using may be getting incorrectly assigned by Discovery as being in a different country.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Mock+King+Jay
Topic Author
This message was authored by Mock+King+Jay This message was authored by: Mock+King+Jay

Re: Locked Out of Discovery+

No need.

 

Logged in this morning and it was working.

 

But not what I needed when it's one of the four weeks of the year when Eurosport is actually worth watching because of the tennis.

 

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