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Discussion topic: Keep waking up to having been signed out of sky glass, and making me get an activation code,

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This message was authored by Clow77 This message was authored by: Clow77

Keep waking up to having been signed out of sky glass, and making me get an activation code,

For the past 3 mornings I have been signed out of sky glass, and I have to go get a new activation code. It's annoying as I have to sign into all my apps again. 

 

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This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: Keep waking up to having been signed out of sky glass, and making me get an activation code,

I would give sky a call and discuss. I have never heard of this before 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick Roku 4K Google Chromecast
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Keep waking up to having been signed out of sky glass, and making me get an activation code,

Posted by a Superuser, not a Sky employee. Find out more

@Clow77

To get you some help with this I have escalated your post to the Sky Community Messaging Team who will send you an invitation for an online chat.

 

The link below explains how the procedure works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

 

Keep a look out for the speech chat bubble that will appear on the bottom left of your screen when you are logged onto this forum. When the blue bubble does appear you have 48 hours to respond or the chat will be automatically closed.  Note replies from Sky are not instant so you will need to regularly check the chat thread.

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This message was authored by Addie15 This message was authored by: Addie15

Re: Keep waking up to having been signed out of sky glass, and making me get an activation code,

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to Clow77.

This message was authored by Addie15 This message was authored by: Addie15

Re: Keep waking up to having been signed out of sky glass, and making me get an activation code,

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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