Discussion topic: Keep getting refused for sky glass
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Message posted on 16 May 2025 08:33 PM
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Keep getting refused for sky glass
Over the last 12 months I have tried to get sky glass but keep getting rejected there's nothing wrong with my credit score so I don't see why I keep getting rejected this is beyond a joke now getting to a point where I might just go to virgin media
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All Replies
Message posted on 16 May 2025 08:56 PM
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Re: Keep getting refused for sky glass
In the absence of any other explanation from Sky, if you're being rejected it's most likely because of something in your credit report.
Message posted on 16 May 2025 08:59 PM - last edited: 16 May 2025 09:01 PM
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Re: Keep getting refused for sky glass
Why not get a Sky Stream puck to use with a different (and potentially better) television set?
Or, if you really want the Glass hardware, you might even consider obtaining a second hand unit (at a considerable cost saving) to use as a monitor for a Stream puck.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 16 May 2025 09:09 PM
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Re: Keep getting refused for sky glass
Why not get a sky glass tv from Ebay then once you have done that phone sky give them the serial number on the tv and get a subscription
Get the tv off Ebay will be cheaper than buying one from sky if you really want one
Message posted on 16 May 2025 09:46 PM
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Re: Keep getting refused for sky glass
Hi @Tj041
We are fellow subscribers here on the community but Sky say:
You could be declined a credit agreement loan for a number of different reasons.
"We use the most up-to-date information from a combination of different sources, so even if you’ve bought from us before, the results might be different depending on your current circumstances.
You can talk to us about this, but if we can't offer you a credit agreement loan, we won't be able to give you the exact reason why. Speaking with a credit reference agency might help. Our chosen credit reference agencies are Equifax and Experian."
See: https://www.sky.com/help/articles/pre-sales-checks-sky-glass and https://www.sky.com/help/articles/your-credit-file
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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