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Discussion topic: Keep getting refused for sky glass

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This message was authored by: Tj041

Keep getting refused for sky glass

Over the last 12 months I have tried to get sky glass but keep getting rejected there's nothing wrong with my credit score so I don't see why I keep getting rejected this is beyond a joke now getting to a point where I might just go to virgin media

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This message was authored by: Mark39

Re: Keep getting refused for sky glass

Posted by a Superuser, not a Sky employee. Find out more

In the absence of any other explanation from Sky, if you're being rejected it's most likely because of something in your credit report. 

This message was authored by: TimmyBGood

Re: Keep getting refused for sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Tj041 

 

Why not get a Sky Stream puck to use with a different (and potentially better) television set?

 

Or, if you really want the Glass hardware, you might even consider obtaining a second hand unit (at a considerable cost saving) to use as a monitor for a Stream puck.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: peter-marlow+1966

Re: Keep getting refused for sky glass

Posted by a Superuser, not a Sky employee. Find out more

Why not get a sky glass tv  from Ebay  then once you have done that phone sky give them the serial number  on the tv and get a subscription 

Get the tv off Ebay will be cheaper   than  buying  one from sky if you  really want one

P c marlow
This message was authored by: mikealanr

Re: Keep getting refused for sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tj041 

 

We are fellow subscribers here on the community but Sky say:

 

You could be declined a credit agreement loan for a number of different reasons.

 

"We use the most up-to-date information from a combination of different sources, so even if you’ve bought from us before, the results might be different depending on your current circumstances.

 

You can talk to us about this, but if we can't offer you a credit agreement loan, we won't be able to give you the exact reason why. Speaking with a credit reference agency might help. Our chosen credit reference agencies are Equifax and Experian."

 

See: https://www.sky.com/help/articles/pre-sales-checks-sky-glass and https://www.sky.com/help/articles/your-credit-file

 

MikeAlanR

 

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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