Ive got no subscription

[Kylie+ann]

I've got no subscription what so ever and I need some help 

[SlenderRobert]

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@Kylie+ann wrote:

I've got no subscription what so ever and I need some help 

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Did you have one before that has suddenly stopped working? 

[Deedee36]

Have you placed an order for a subscription 

[Tim+Adams]

Hello @Kylie+ann 

Did you have a subscription that has suddenly stopped? If so is the billing upto date?

https://www.sky.com/help/articles/missed-payments-sky-glass

If you've not got a subscription but purchased second hand equipment you'll need to call Sky to start a streaming account. 

https://www.sky.com/help/articles/buying-sky-glass-second-hand

Thanks,

Tim