21 Nov 2024 09:06 PM
Hi I am having trouble with back button on skyglass itvx it won't work but does on all the other apps and playlists but on skyglass it has stopped working and the only way to stop watching itvx is to press the home button and pick another channel no idea why because it is only on itvx any ideas why and how to resolve it would be appreciated
21 Nov 2024 10:00 PM - last edited: 21 Nov 2024 10:01 PM
Posted by a Superuser, not a Sky employee. Find out more
Try going to Settings > System Management > Resets & Updates > Restart device and see if a reboot clears it. If not try doing an app refresh in the same menu. Although note this isn't instant and can take up to 24 hours.
The other thing to try is open ITVx and go settings > about > reset
Back button working for me when tested.
MikeAlanR
22 Nov 2024 12:25 AM
This is happening to us too
22 Nov 2024 07:09 AM
@Ormey69 did you try the suggested checks?
22 Nov 2024 08:44 AM
We're noticing the same thing.
This started happening only recently. It desn't happen all the time but is annoying when it does.