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Discussion topic: If you have a sky glass or looking at getting don’t bother

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This message was authored by stevenbarnes This message was authored by: stevenbarnes

If you have a sky glass or looking at getting don’t bother

Don't get a sky glass had no end of trouble with mine now the speakers don't work properly crackleing when watching films or football rubbish picture can't believe I got this tv 

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This message was authored by GD1 This message was authored by: GD1

Re: If you have a sky glass or looking at getting don’t bother

Posted by a Superuser, not a Sky employee. Find out more

@stevenbarnes  You're posting in a customer community telling customer who already have Sky glass not to get it.   Not sure what that will acheive.

 

Simply because you ahve had issues there are 100's of customers who don't, telling people not to buy this that or the other won;'t resolve your issues.

 

In all of these issues have you actually spoken to Sky to get them resolved?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


stevenbarnes
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This message was authored by stevenbarnes This message was authored by: stevenbarnes

Re: If you have a sky glass or looking at getting don’t bother

I want to let people know the issues I've had and if I want to do it that way I can do it's my choice to if your not happy the way I come across about it don't read or reply 

This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966

Re: If you have a sky glass or looking at getting don’t bother

Sorry to hear about your  issues  with  the tv ring sky and  talk  to  them, but I have  had  my  55inch  sky  glass  tv  since  November  2021 and had no problems  what so ever, also have sky protect insurance  so if I have any issues  I can contact  sky and go throw  them for any replacement  I my need, if you have had the tv less  than 2 years then contact  sky with your  problems  hope this  helps

stevenbarnes
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This message was authored by stevenbarnes This message was authored by: stevenbarnes

Re: If you have a sky glass or looking at getting don’t bother

Already been in touch and I've just gone past my 2 years so it'll cost me over £600 to get a replacement so not happy about that considering I've still got 18months on the contract left 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: If you have a sky glass or looking at getting don’t bother

Posted by a Superuser, not a Sky employee. Find out more

@stevenbarnes wrote:

not happy about that considering I've still got 18months on the contract left 


18 months of loan repayment, presumably.  That's different to both the initial content subscription term and the warranty period.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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