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Discussion topic: I decided to cancel my glass tv to return and give my money back

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This message was authored by: AaliyahRose

I decided to cancel my glass tv to return and give my money back

Hi, we need to cancel to my glass tv return to sky then please full of my refund 

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This message was authored by: GD1

Re: I decided to cancel my glass tv to return and give my money back

Posted by a Superuser, not a Sky employee. Find out more

@AaliyahRose  You can't do that through a public forum, no one would know who you are or have access to your account.

 

You need to call to do this.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: MarkGoldsmith

Re: I decided to cancel my glass tv to return and give my money back

Posted by a Superuser, not a Sky employee. Find out more

Should also note that Sky will be unlikely to take the TV back and give a refund if you are outside the initial 31 day period since you purchased it.

Sky Stream, Sky Glass Air and Sky Broadband customer

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