Hi @DavidOates
You will need to call sky and see if they are able to provide you with one. We are fellow subscribers here. The only other suggestion would be to check your orders and/or documents and see if anything there references your payment.
Not sure if the payment will appear in the bills section of my sky, but if it does your insurer may accept a screenshot of this.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
