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Discussion topic: Hi ive got a guide on my tv but no programs please help

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This message was authored by AMANDA19736 This message was authored by: AMANDA19736

Hi ive got a guide on my tv but no programs please help

I have guided on my glass but no programs 

Please help

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Hi ive got a guide on my tv but no programs please help

Posted by a Superuser, not a Sky employee. Find out more

Is it just the live TV channels that don't work? Does any of the on-demand streaming work?

 

You could try rebooting the device

1) Put it into standby

2) Turn it off at the plug

3) Wait at least 30 seconds

4) Turn it on at the plug.

 

If that doesn't solve it and no programmes work live or on-demand is could very well be an internet connection related issue.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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