Watching the football not live and it plays about 40 seconds and then skips 20 seconds and keeps doing it!!! Did it last week as week!! lol literally just rewound back to first minute!! Also when I try skipping the talking at the beginning doesn't goes forward as much as I set it!! I understand I have to watch adverts but I ended having to watch about half hour worth of adverts before getting to the game!!
I have been complaining to Sky about a similar thing. Have had Stream for only two weeks and this is a recuring issue so nice to see others have had the same problem. I have on Skys request re-connected the Puck and it still has the same issue. Mine is that it stops every 24 seconds and restarts 12 seconds later so useless for watching Sky football which is so far is the only Playlist function that this affects . I have at least 50 Mbps soilid connection. No problem with rewind / forward speeds. I have paid for advert skipping too.
Hi there Edependable, I’ve re-escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
We are still looking to help you Edependable . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
