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Discussion topic: Fire stick on sky glass

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This message was authored by: Finlayson89

Message posted on ‎05 Oct 2025 09:58 AM

Fire stick on sky glass

We have just recently got the 2nd gen of sky glass and when I plug the fire stick in I am getting a black screen, does anyone know why? It works on other tvs just now sky glass. 

thanks 

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This message was authored by: Fothergill1

Message posted on ‎05 Oct 2025 11:43 AM

Re: Fire stick on sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Finlayson89 and welcome to the forum.

 

When I had a Gen 1 Glass I had a firestick connected to it without any issues.  However the the firstick needed to be plugged into a separate mains power supply as Glass did not give it enough power.  Also, make sure you have selected the correct HDMI input or you will get a blank screen. 

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This message was authored by: Jporch316

Message posted on ‎05 Oct 2025 01:08 PM

Re: Fire stick on sky glass

Posted by a Superuser, not a Sky employee. Find out more

Also your firestick may have been set to a certain screen resolution on your other tv 

 

you may need to boot it on another tv and change screen resolution to automatic 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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