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Discussion topic: F1 programs not showing correctly

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Avatar for Stenic
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This message was authored by: Stenic

Message posted on ‎01 Nov 2024 05:33 PM

F1 programs not showing correctly

Last week for Mexico all 3 practices and qualifying were going to P1 program no matter which one you selected

 

now this week we m trying watch P1 Brazil and wants to show me last weeks Mexico qualifying when I select it 

 

any thoughts as to why all programs are so jumbled and not correct

 

just done a full reset and software update and it's the same 

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎01 Nov 2024 05:53 PM

Re: F1 programs not showing correctly

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stenic 

 

The issue will be with the meta data provided by sky rather than local to you, hence why a reset and software update won't do anything. If you email viewerR@sky.uk they will look into the issue with the relevant broadcaster / team. We are fellow subscribers here on the form.

 

MikeAlanR

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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