Discussion topic: Existing Sky Glass TV - wants to purchase Ultimate TV without broadband
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 17 Sep 2025 04:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Existing Sky Glass TV - wants to purchase Ultimate TV without broadband
I purchased a Sky Glass TV with TV subscription and broadband approx. 2 years ago.
I cancelled my TV subscription and boardband when the contract finished and contracted to another service provider for broadband.
I would now like to subcribe back to Sky Ultimate TV without broadband using my existing Sky Glass TV.
There is no option to do this online; if I select the Stream options it knows I have Sky Glass then refers me to TV subscriptions to purchase with a Glass TV and I don't want two Glass TVs!
I would like:
- just the Ultimate TV package
- no new Glass TV
- no broadband
I can't be the first person to request this surely?
Has anybody else been through this, if so, how did you do it please?
Thanks in advance, Sue
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 17 Sep 2025 04:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Existing Sky Glass TV - wants to purchase Ultimate TV without broadband
Hi @SueBowie
You are correct there is no option to do this online. You need to call sky.
Number here: https://www.sky.com/help/articles/viewing-help
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page