Discussion topic: Do I need to keep the packaging for my sky glass?

This message was authored by: Thelostone · ‎04 Apr 2024

Hi,

Just wondering if I need to keep the massive box that my sky glass tv came in?

This message was authored by: mikealanr · ‎04 Apr 2024

Panther (Sky's delivery partner) should have taken it away for you. You don't need to keep the packaging, unless you want to. Remember the Glass TV is your property, if you need a replacement under warranty etc, Sky will handle collection when they drop of the replacement, but certainly wouldn't expect it to be in the original packaging.

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: TimmyBGood · ‎04 Apr 2024

@Thelostone

As @mikealanr indicates, in the event of a product return, Panther is supposed to bring packaging (although my first set was just dropped loose on the wet floor of a leaking Luton van)

It's best to take a few photographs before the driver(s) get hands on it.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Thelostone · ‎04 Apr 2024

Hi,

Thanks for the info. It's much appreciated.

Discussion topic: Do I need to keep the packaging for my sky glass?

Do I need to keep the packaging for my sky glass?

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