Discovery + on sky glass

[Leesa50]

@PT7 same for me none of the fixes work, I have spoke with the guys at discovery+ and they are aware its a widespread problem and they are trying to fix it. One suggestion was to switch off wifi then restart the tv then put wifi back on, obviously didn't work for me but at least they are trying to fix it 

[CathSteen]

I've tried everything nothing works this has been since the sky glass glitch the accept all just circles nothing happens and there are ZERO vendors listed! Hopefully there is a fix soon. Genuinely wish we had never switched to sky glass nothing but issues 😞

[PT7]

Agreed. Wish I'd just bought a new smart TV

[Leesa50]

Yep same! Worst tv I've ever had the misfortune of owning

[KevNewMedia]

Hi Everyone

Thank you so much for making us aware of this problem, and thanks for the tagging @Jporch316 

I've raised the problem with our support teams and as soon as I hear back, I will let everyone know.

I'm going to mark this post as answered, so that people have the most up-to-date available information.  This doesn't mean it's been fixed, it's so that everyone has the information.

[KevNewMedia · Accepted solution]

Hi Everyone

Our support teams have advised that the issue should now be resolved. Can I ask you all to try again and let me know how you get on?

I'm going to mark this post as answered, so that people have the most up-to-date available information.  This doesn't mean it's been fixed, it's so that everyone has the information.

[Philippa1981]

Mines working now thanks 👍🏼

[Jporch316]

Thanks @KevNewMedia ... appreciate the quick response 👍

[PT7]

Yes it appears to have worked thank you. What assurances are there that we won't see a reoccurrence of the power up and subsequent problems?  Thank you for the fix 

[Leesa50]

Mine is working too

[CathSteen]

Thank you mines is now also working 

[KevNewMedia]

Thank you for confirming that the issue is now resolved.

I'll close this thread to new comments, so that this fault doesn't get mixed up with other Discovery+ queries 👍