@StrMull36 couple of suggestions first is a power down rdboot thst clears many issues, the second is to refresh the apps using the option at the bottom of the settings. That is a background function and can take up to 24 hours. If still stuck call Sky.
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
