0

Discussion topic: Damaged

Reply
This message was authored by: Dstored

Damaged

Hi my son has damaged the screen can I get a replacement? 

Reply

All Replies

This message was authored by: BenJoBanjo

Re: Damaged


@Dstored wrote:

Hi my son has damaged the screen can I get a replacement? 


Only if you have accidental damage cover as part of your home contents insurance or Sky Protect cover. 
You own the TV, not Sky, so you'll need to pay for replacement if you have no insurance. 

This message was authored by: TimmyBGood

Re: Damaged

Posted by a Superuser, not a Sky employee. Find out more

@Dstored 

 

As @BenJoBanjo indicates, a Glass television set is not on loan or hire-purchase: the monthly payment over either two or four years is repaying an unsecured personal loan used to purchase it at the start.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Dazzasky

Re: Damaged

Posted by a Superuser, not a Sky employee. Find out more

@Dstored wrote:

Hi my son has damaged the screen can I get a replacement? 


Of course you can, you just need to purchase a new set. 

This message was authored by: 2muchTV

Re: Damaged

@Dstored the real issue is who pays for the replacement?

Hopefully you have insurance to cover the replacement cost. 

If you don't, and it's a Gen 1 Glass, ebay have second hand sets for sale... Cheap. Generally they are to picked up by the buyer and no warranty.

 

Sky Stream
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
Reply