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Discussion topic: Connection

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Avatar for Chris352
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This message was authored by: Chris352

Message posted on ‎08 Oct 2024 11:11 AM

Connection

Sky glass tv not connecting to ee broadband 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎08 Oct 2024 11:19 AM

Re: Connection

Posted by a Superuser, not a Sky employee. Find out more
@Chris352 wrote:

Sky glass tv not connecting to ee broadband 

For the community to help you'll need to provide more info.

 

What's happening when you try to connectect?   Are the 2.4ghz & 5Ghz wifi bandwidths split or combined?

 

Have you tried ethernet?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Jporch316

Message posted on ‎08 Oct 2024 08:34 PM

Re: Connection

Posted by a Superuser, not a Sky employee. Find out more
@Chris352 wrote:

Sky glass tv not connecting to ee broadband 

Hi

 

try pulling the plug on both your router and your tv fron5 mins 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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